The saying “potential” is rarely used to describe the amount of success that will implementing new software can have on a business. Many companies imagine they’ll be able to purchase and install new software and they will immediately have new found success as a result. Unfortunately, it’s not necessarily the case. The truth is that the best software in the world is actually as good as the people that use it. In turn, the people that use it are effective in using the software if they are properly trained.
No matter if your talking about estimating software , manufacturing software, accounting application, project management software, inventory control, and so on… there are so many ways to enter and edit data and transactions in any procedure.
Therefore , it can be argued that the quality and depth to train that your end users receive is more important that the actual computer software you choose to use. If each user of your software is managing with different ideas of how to input data and what style of data to input, the functionality of the software will suffer.
How do we make sure that your end users are properly trained?
For the most part, one can find three main ways that vendors offer training on their products and solutions. Of course , training can also consist of a combination of the following three solutions, but for the purpose of this article, I will focus only on the following some training methods:
2) Off site (at the exact vendor’s location or an independent location)
Private training is exactly what it sounds like. Representatives from the software retailer will come to your location and train your users make use of the software properly in their “home” environment. This makes sense for a variety of reasons. First, people that learn to use the software in the ecosystem that they will be using it are more likely to become comfortable with the software way quicker. Second, people are often more “open” in an environment wheresoever they feel comfortable, meaning they’ll be more likely to ask questions, voice considerations, and so on. Third, not having to deal with distractions like travel blueprints, staying in hotels, etc . allows users to focus completely in the task at hand – learning the new software. Finally, performing the training on-site gives companies the ability to look at old stories, data, etc . as they will be readily available, as will full-time management personnel in cases where they need to be consulted on conclusions involving software installation, data manipulation, etc .
Additionally , quite a few decisions must be made during the initial software setup which have been much easier to accomplish when training takes place on-site. Things like job-cost or project-cost coding, payroll accounting, and purchase order following are good examples. A number of these decisions require specific information, which is certainly, of course , much more readily available at the headquarters of the business in which plans to use the software.
However , on-site training also has one or two key disadvantages. First, since the vendor has to send staff to the customer’s site, the training is generally done over cardiovascular period of a couple of days. Beyond the travel costs and occasion associated with this, there is also the issues of losing time for everyday tasks that still need to be completed as well as the potential to allow employees so much information in such a short period of time that all of your relevant information is not learned.
Training at the vendor’s web page or a separate location can be successful if it is possible to set up for all key personnel to be at the training… and entirely possible that the company fund their travel expenses. The main advantage of doing the exercising at the vendor’s location is that all the vendor’s staff as well available so that if technical questions come up that the “trainer” would not know the answer to, those answers can be found.
Additionally , completing teaching away from home has the advantage of reducing the distractions that show up at the corporate headquarters.
Completing Internet-based training programs contains the main advantage of flexibility. Training sessions can be scheduled for employees alone of each other, meaning some employees can handle the day-to-day operations of the company while others train. This results in a much smaller loss in productivity during the training process. Internet training also has the advantage of allowing users to progress at their speed. It eliminates the idea of users failing to learn many of the necessary skills as they will be able to progress through the training program during their own pace. Of course , the downside to this advantage is that it can take longer to properly train everyone, which can delay the level of time before the software is completely implemented and ready to use.